Sometimes a piece of clothing bought on garageclothingus.shop is not the right size, color, or feel once it arrives. This page explains how eligible returns, refunds, and exchanges are handled. Eligibility can depend on the product, the date of purchase, the condition of the garment, and any note on the listing that a piece is final sale. Read this page before you post a parcel so the request can be matched to the original order. For most online purchases, a return may be requested within thirty days of the original purchase date. The request should be completed according to the instructions given for that order. Email garageclothing@gmail.com with the order number and a short reason. Photos of tags, labels, or damage help when the concern is quality rather than a simple change of mind.

Returned clothing should generally remain unused, unworn, unwashed, and unmodified, and should be free of stains, smoke, and damage that happened after delivery. Keep original tags, packaging, extra buttons, and any papers that arrived with the item. Pieces that show heavy wear, alterations, missing parts, or odors that prevent resale may not qualify for a refund or exchange. Personalized items, gift cards, promotional extras, and hygiene-related goods may follow tighter rules. If a listing said the piece was final sale, that note controls. Customers who checked out without an account can still look up an order with the confirmation email and order number.

Pack the garment so it is not crushed or marked in transit. If a prepaid label or authorization is provided, use that label rather than a random studio address. Keep the return tracking number until the credit appears. When returning items from more than one order, keep each sale in its own package whenever you can, because mixed boxes take longer to match. Once the warehouse receives the parcel, staff inspect condition against the original sale. If the return is approved, the refund is issued to the original payment method. Banks and card networks add their own time after this shop releases the credit, so the line on a statement may not appear the same day.

An exchange may be offered when the original piece qualifies and a replacement size or color is in stock. If the replacement is gone, another resolution from the return terms may be used. Write as soon as you can if a parcel arrived damaged, incomplete, or clearly the wrong style, and include photos of the carton and the garment. Gift purchases may resolve as an exchange or store credit rather than a refund to the original purchaser, depending on the record. Orders paid with a digital wallet or installment service still follow these product rules; the credit path is the original method.

Keep confirmation emails, receipts, return labels, and tracking until the process is finished. Do not include full card numbers, passwords, or security codes in a return message. The details needed are the order number, the product name, and a clear description of the request. Store-assisted or special-channel purchases may have different instructions printed on their receipt. If you are unsure whether a piece qualifies, write first and wait for packing guidance rather than sending an unlabeled box. Unannounced parcels are harder to match and can sit unclaimed.

The thirty-day window is counted from the purchase date shown on the confirmation, not from the day you first tried the garment on. Seasonal demand can slow inspection, especially after holidays. A scanned return is not an instant bank credit because the indoor check still has to happen. If inspection finds the clothing used hard or incomplete, the credit can be refused and the piece may travel back. That is why photos of tags still attached are useful at the start. Questions about a credit that has already been released should go to the card issuer for the remaining delay, after this shop has confirmed the refund was sent.

Purchases made on other websites must be returned to those websites. This shop refunds payments it captured on garageclothingus.shop. Keep the confirmation from this domain. If a carrier damaged the inbound return, keep photos of the outer wrap and write with the return tracking number. Support can then review the file. The aim is a practical path for eligible clothing while keeping inventory in a condition that can be offered to the next customer.